Supply Chain Capabilities and Supply Chain Reponsivenss: The Mediating Role of Supply Chain Information
DOI:
https://doi.org/10.53575/irjei.v3.02(22)16.147-155Keywords:
Supply chain coordination exchange capabilities, Supply chain integration capabilities, Supply chain responsive, Supply chain information exchangeAbstract
The supply chain responsive is an important for service-oriented firms including courier-based firms. The key objectives of present study are examining the mediating effect Supply chain information exchange between supply chain coordination exchange capabilities and supply chain integration capabilities for supply chain responsive in courier service-oriented firms in Sindh. The study gathered data with help of adopted questionnaire through survey method and 160 employees from courier companies participated. In order to achieve the research objectives data were analyzed via AMOS version 24. The confirmatory factor analysis and structural equation modeling were conducted. Findings, confirmed the partial mediation effect for both variables supply chain coordination exchange capabilities and supply chain integration capabilities for supply chain responsive in courier service-oriented firms in Sindh, Pakistan. The results of study are insight for top management and managers in order to develop effective and efficient supply chain strategies in courier service-oriented firms in Sindh, Pakistan. The selected supply chain capabilities including coordination and integration are important for supply chain responsive for gaining the consumer confidence and satisfaction with better market sharers in future.
References
Agbenyo, L., Asamoah, D., & Agyei-Owusu, B. (2018). Drivers and effects of Inter-Organizational Systems (IOS) use in a developing country. AMCIS 2018 Proceedings.
Amit, R., & Schoemaker, P. J. H. (1993). Strategic assets and organizational rent. Strategic Management Journal, 14(1), 33–46.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411.
Asamoah, D., Agyei-Owusu, B., Andoh-Baidoo, F. K., & Ayaburi, E. (2019). Effect of inter-organizational systems use on supply chain capabilities and performance. In International Working Conference on Transfer and Diffusion of IT (pp. 293-308). Springer, Cham.
Barki, H., & Pinsonneault, A. (2005). A model of organizational integration, implementation effort, and performance. Organization Science, 16(2), 165–179.
Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99-120.
Basheer, M., Siam, M., Awn, A., & Hassan, S. (2019). Exploring the role of TQM and supply chain practices for firm supply performance in the presence of information technology capabilities and supply chain technology adoption: A case of textile firms in Pakistan. Uncertain Supply Chain Management, 7(2), 275-288.
Brusset, X., & Teller, C. (2017). Supply chain capabilities, risks, and resilience. International Journal of Production Economics, 184, 59-68.
Cepeda, G., & Vera, D. (2007). Dynamic capabilities and operational capabilities: A knowledge management perspective. Journal of Business Research, 60(5), 426–437.
Danneels, E. (2008). Organizational antecedents of second-order competences. Strategic Management Journal, 29(5), 519–543.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (7th Edition). NJ: Prentice Hall.
Hartono, E., Li, X., Na, K.-S., & Simpson, J. T. (2010). The role of the quality of shared information in interorganizational systems use. International Journal of Information Management, 30(5), 399–407.
Helfat, C. E., & Peteraf, M. A. (2003). The dynamic resource-based view: Capability lifecycles. Strategic Management Journal, 24(10), 997–1010.
Irfan, M., & Wang, M. (2019). Data-driven capabilities, supply chain integration and competitive performance: Evidence from the food and beverages industry in Pakistan. British Food Journal. 121(11), 2708-2729.
Kim, K. K., Umanath, N. S., Kim, J. Y., Ahrens, F., & Kim, B. (2012). Knowledge complementarity and knowledge exchange in supply channel relationships. International Journal of Information Management, 32(1), 35–49.
Lee, H., Kim, M. S., & Kim, K. K. (2014). Interorganizational information systems visibility and supply chain performance. International Journal of Information Management, 34(2), 285–295.
Liao, S.-H., & Kuo, F.-I. (2014). The study of relationships between the collaboration for supply chain, supply chain capabilities and firm performance: A case of the Taiwan?s TFT-LCD industry. International Journal of Production Economics, 156, 295–304.
Möller, K., & Svahn, S. (2006). Role of knowledge in value creation in business nets. Journal of Management Studies, 43(5), 985–1007.
Narasimhan, R., & Kim, S. W. (2001). Information system utilization strategy for supply chain integration. Journal of Business Logistics, 22(2), 51–75.
Peteraf, M. A., & Barney, J. B. (2003). Unraveling the resource-based tangle. Managerial and Decision Economics, 24(4), 309–323.
Rajaguru, R., & Matanda, M. J. (2013). Effects of inter-organizational compatibility on supply chain capabilities: Exploring the mediating role of inter-organizational information systems (IOIS) integration. Industrial Marketing Management, 42(4), 620–632.
Rajaguru, R., & Matanda, M. J. (2019). Role of compatibility and supply chain process integration in facilitating supply chain capabilities and organizational performance. Supply Chain Management: An International Journal. 24(2), 301-316.
Sahin, F., & Robinson, E. P. (2002). Flow coordination and information sharing in supply chains: Review, implications, and directions for future research. Decision Sciences, 33(4), 505–536.
Sedgwick, P. (2013). Convenience sampling. Bmj, 347.
Shore, B., & Venkatachalam, A. R. (2003). Evaluating the information sharing capabilities of supply chain partners. International Journal of Physical Distribution & Logistics Management, 33(9), 804–824.
Tarigan, Z., Jiputra, J., & Siagian, H. (2021). The effect of supply chain practices on retailer performance with information technology as moderating variable. International Journal of Data and Network Science, 5(1), 47-54.
Wu, F., Yeniyurt, S., Kim, D., & Cavusgil, S. T. (2006). The impact of information technology on supply chain capabilities and firm performance: A resource-based view. Industrial Marketing Management, 35(4), 493–504.
Yu, W., Chavez, R., Jacobs, M. A., & Feng, M. (2018). Data-driven supply chain capabilities and performance: A resource-based view. Transportation Research Part E: Logistics and Transportation Review, 114, 371–385.
